How do I place an order?
Online ordering is secure, fast, and easy on our website. You can always reach out to our friendly team of experts if you have any questions about your order or any product you may want to purchase.
You can email us anytime at firstname.lastname@example.org or call us (086 1667075). Our team is ready to answer your call at the following times:
- Monday – Friday: 10.30 a.m. to 6 p.m.
- Saturday: 10 am - 4 pm
- Sunday: Closed
How can I verify an order?
Some orders may be subject to our verification procedure before we can process it. For your protection from credit card fraud or identity theft, we may ask you to verify that you're the card owner or that the order and the ship-to information are valid.
How do I cancel an order?
Purchases are non-cancellable. Once the purchase is made we proceed to ship the package and it cannot be cancelled.
My order was damaged in delivery. Who do I contact?
We package every order carefully so that your merchandise arrives ready to give you years of enjoyment. For your own protection, do not sign for merchandise until you inspect it for damage.
If your order is damaged or if merchandise is missing, please keep the original shipping carton and contact your local United Parcel Service office for a Damage Inspection Report.
My merchandise is defective. Can I return it?
If you have problems with any item, call or email us and have your invoice number ready.
What happens in the event of typographical, illustration, or price errors?
Lambaydiving.com is intended to be a guide only. Some item illustrations are for display purposes only, may not be exact, and are not necessarily included in the purchase price. Lambaydiving.com is not responsible for typographical or pictorial errors, and specifications may change without notice.
All items offered for sale are subject to availability. Many items on our website or catalog site come from various sources. Lambaydiving.com is therefore bound to fluctuating currency exchange rates, making it necessary to occasionally increase prices. In addition, some domestic and overseas products may be discontinued without our prior knowledge. Should this apply to your order, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
We make every effort to provide you with an error-free website. However, in the event there is a misprint, we reserve the right to correct copy or pricing to reflect the actual current status.
Do you provide service and repairs on scuba gear?
We are a fully equipped, factory-authorized repair facility. We offer dive equipment overhauls, maintenance, and repairs by in-house, brand-trained, and authorized technicians with genuine factory parts.
For more information and pricing, you can visit our Service and Repairs page.